Veon CEO Highlights AI's Role in Enhanced Connectivity and Digital Growth

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Veon Group CEO Kaan Terzioglu discusses how AI and network convergence ensure reliable connectivity, even in conflict zones, while expanding digital services to millions beyond traditional telecom customers.

At the 2026 Mobile World Congress in Doha, Veon Group CEO Kaan Terzioglu outlined how advancements in artificial intelligence and network convergence are transforming the telecommunications landscape. He emphasized that thanks to the integration of non-terrestrial networks with existing infrastructure, connectivity can be sustained even in challenging environments such as war zones. A prime example is Veon's Ukrainian business, Kyivstar, which leveraged SpaceX’s Starlink satellite service to maintain communications amid the conflict with Russia.

Terzioglu explained that this hybrid approach to network deployment expands both the reach and reliability of communications, which is critical for the widespread adoption of AI-driven technologies. Beyond connectivity, Veon is evolving into a digital services provider, with digital and financial offerings accounting for an increasing share of its revenue. Significantly, Terzioglu noted that out of Veon's 220 million customers, 65 million do not consume traditional telecom services, underscoring the company's broadening customer base.

Regarding AI, Terzioglu stressed the importance of a paradigm shift: rather than merely accelerating current processes, AI enables entirely new activities previously hindered by limitations in time, resources, or priorities. He dismissed concerns that AI would lead to job losses, suggesting instead that it could stimulate recruitment if implemented thoughtfully.

Data security also stands as a critical focus area, with AI acting both as a catalyst for increased security needs and as a tool to address them. Terzioglu articulated Veon's role as a “guardian” in the AI-driven digital era, highlighting their commitment to credentials management and authentication as foundational aspects of this responsibility.

In summary, Veon's leadership envisions a future where AI and converged networks not only bolster resilient connectivity worldwide but also drive growth in digital services, expanding the telecom industry's impact well beyond traditional communication.